Original Posted By: "Steve Eldredge"
Pietenpol-List: Aircraft Spruce 15 years' exp
Re: Pietenpol-List: Aircraft Spruce 15 years' exp
Original Posted By: Steve Eldredge
I too have to give Spruce a little credit they have due. Kinda hated to see Alexander Aero get sold to Spruce because it cut the competition and price stability. But been dealing with Spruce since mid-80's have had min. problems. Yes, a few order screw-ups but generally they were my fault, didn't ask the right questions about the item I was seeing in their catalog. Spruce always made good if it was their fault or mine. Always prompt return credits. It's a big complex business now, but it anyone is unhappy send a email directly to Jim Irwin or talk to him at Oshcash or SunFun. This homebuilding business would be totally lost without the likes of Spruce or Wicks etc. It took a lot of creativity for guys like Bernard Pietenpol and the other genius of the golden age of aviation to come up with flyable designs without the resource suppliers we homebuilders have today. Now if only the EAA worked as smoothly supporting scratch built homebuilders, it's a big business now too.Gordon Bowen ----- Original Message -----
I too have to give Spruce a little credit they have due. Kinda hated to see Alexander Aero get sold to Spruce because it cut the competition and price stability. But been dealing with Spruce since mid-80's have had min. problems. Yes, a few order screw-ups but generally they were my fault, didn't ask the right questions about the item I was seeing in their catalog. Spruce always made good if it was their fault or mine. Always prompt return credits. It's a big complex business now, but it anyone is unhappy send a email directly to Jim Irwin or talk to him at Oshcash or SunFun. This homebuilding business would be totally lost without the likes of Spruce or Wicks etc. It took a lot of creativity for guys like Bernard Pietenpol and the other genius of the golden age of aviation to come up with flyable designs without the resource suppliers we homebuilders have today. Now if only the EAA worked as smoothly supporting scratch built homebuilders, it's a big business now too.Gordon Bowen ----- Original Message -----